An insurance-focused BPO specializing in claims management and policy servicing wanted to break into larger enterprise accounts. While the company had a strong reputation with regional clients, it lacked access to major corporate and government RFP opportunities. To scale sustainably, the team needed support navigating complex registration portals and positioning their services with precision.
Limited presence in enterprise and government vendor networks.
Manual, time-consuming RFP registration and submission process.
Difficulty identifying qualified RFPs aligned with service capabilities.
Lack of internal bandwidth to manage documentation and deadlines.
Conducted RFP market research to identify high-value opportunities.
Managed end-to-end vendor registration and compliance submissions.
Built a structured RFP calendar to track open bids and renewal cycles.
Collaborated with client leadership to align proposals with growth goals.
Over a 210-day engagement, RGG helped the insurance BPO secure visibility and access to new enterprise and government opportunities. The team achieved faster turnaround times, better proposal quality, and measurable business growth.
