Case Study 1

Driving New Revenue for a Collections BPO

A specialized collections BPO supporting financial institutions and healthcare providers sought to expand its client base in the United States. Known for its high compliance standards and effective recovery strategies, the company wanted to modernize its outreach process, connect with more decision makers, and build a consistent, scalable pipeline to drive predictable revenue.

The Challenge

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Limited visibility in key financial and healthcare markets.

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Overreliance on cold outreach with low engagement rates.

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No internal system for consistent lead generation.

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Missed opportunities in mid-market and enterprise segments.

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The RevGen Genius Solution

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Developed a focused lead generation program managed by a small dedicated team.

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Built targeted prospect lists using intent data and industry insights.

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Launched personalized outreach campaigns to operations and finance executives.

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Implemented structured follow-ups to convert interest into qualified meetings.

Results Overview

190 Days Total

Over a 190-day program, RevGen Genius delivered measurable revenue impact through a steady flow of qualified opportunities. The collections BPO built a repeatable system for lead generation, expanded its client base, and increased visibility in new sectors.

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380
Qualified Leads
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60
Meetings Booked
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4
New Contracts
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3.8
Pipeline Increase

What Made It Work

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Aligned targeting and messaging with industries that matched the BPO’s proven success.
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Combined technology and human research to refine lead quality and engagement.
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Maintained direct collaboration between RGG’s BDRs and the client’s internal sales team.
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Focused on measurable outcomes, not activity, ensuring every lead had revenue potential.
Delivered Services
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ICP Strategy & List Development
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LinkedIn + Email + Phone Outreach
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Industry Segmentation for Financial and Healthcare Sectors
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Personalized Messaging for Operations and Finance Executives
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Lead Scoring, Qualification, and CRM Handoff
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Performance Tracking and Weekly Campaign Optimization